← Pharmacy Weight Loss Burnley

Terms of Service

Last updated: 22 July 2026

Terms of Service – Pharmacy Weight Loss Burnley

Pharmacy Weight Loss Burnley | GPhC Registration No. 9012511 | Last updated: July 2026

Please read these Terms of Service carefully before using our online pharmacy weight loss clinic. By placing an order or using our services, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Burnley is a GPhC-registered online pharmacy (Registration No. 9012511) based in Burnley, UK. We provide online consultations and prescription weight loss treatments to eligible patients. All prescriptions are issued and dispensed by registered pharmacists and prescribers.

2. Eligibility

Our services are available to individuals who:

We reserve the right to decline treatment to any individual we determine is not clinically suitable. Providing false or misleading information during your consultation may invalidate your prescription and could pose serious health risks. We may request further information or documentation to verify your eligibility.

3. Prescriptions

All prescription medications supplied by us are issued only following a clinical consultation. No prescription will be issued unless our prescriber deems it clinically appropriate and safe for you.

Prescriptions are issued at the sole discretion of our clinical team. We do not accept or fulfil prescriptions issued by third parties. Prescription medications must only be used as directed and are intended solely for the patient named on the prescription.

We do not guarantee that a prescription will be issued following your consultation. If a prescription is not issued, any consultation fee paid may be non-refundable where clinical time has been spent on your case.

4. Payment

Payment is required in full at the point of order. We accept major debit and credit cards. All transactions are processed securely. Prices include the cost of medication, dispensing, and standard delivery unless otherwise stated.

We reserve the right to change our pricing at any time. The price applicable to your order is that displayed at the time of purchase. All prices are inclusive of VAT where applicable.

5. Delivery

Once your consultation has been reviewed and your prescription approved by our pharmacist, we aim to dispatch your medication within 1 working day. Delivery times may vary depending on your location and courier performance, which is beyond our direct control.

We are not liable for delays caused by third-party courier services, adverse weather conditions, or other circumstances outside our reasonable control. It is your responsibility to ensure you provide a correct and complete delivery address.

6. Cancellations and Refunds

You may cancel your order before your prescription has been approved and dispensed. Once a prescription has been dispensed, we are unable to accept returns of prescription medications under UK law, and a refund will not be issued for the medication.

If you wish to cancel before dispensing, please contact us as soon as possible. Refunds for cancelled orders (where dispensing has not occurred) will be processed within 14 days. Any applicable consultation fees may be retained where clinical services have been provided.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our online consultations are not a substitute for face-to-face medical care. Always seek advice from a qualified healthcare professional if you have concerns about your health.

Weight loss treatments carry risks and may not be suitable for everyone. You must disclose all current medications, medical conditions, and allergies during your consultation. We accept no liability for adverse outcomes resulting from information you have withheld or misrepresented.

8. Data and Privacy

We process your personal and health data in accordance with UK GDPR and the Data Protection Act 2018. Your data is used solely for the purposes of providing our services and maintaining appropriate clinical records. We aim to respond to all data-related enquiries within 48 hours. Please refer to our Privacy Policy for full details.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these Terms of Service, please contact us through the details provided on our website. We are committed to resolving any concerns promptly and professionally.