Last updated: 22 July 2026
Pharmacy Weight Loss Burnley | GPhC No. 9012511 | Last Updated: July 2026
We are committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and safeguard your information in accordance with UK GDPR and applicable data protection legislation.
Pharmacy Weight Loss Burnley is a GPhC-registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Burnley and across the UK. We act as the data controller for all personal information collected through our services.
To provide safe and effective pharmacy services, we may collect the following types of information:
Personal details: Full name, date of birth, address, email address, and phone number.
Health information: Medical history, current medications, weight, BMI, and any clinical information relevant to your weight loss treatment.
Payment information: Billing details processed securely through our payment provider. We do not store full card details.
Technical data: IP address, browser type, device information, and website usage data collected automatically when you visit our site.
We use your personal and health data for the following purposes:
Providing clinical services: To assess your suitability for weight loss treatments, issue prescriptions, and ensure your safety throughout your care.
Order fulfilment: To process and dispatch approved orders. Once your consultation is approved by our pharmacist, delivery is made within 1 working day.
Communication: To send order updates, appointment reminders, and important clinical information related to your treatment.
Legal and regulatory compliance: To fulfil our obligations as a GPhC-registered pharmacy, including maintaining accurate dispensing records as required by law.
Service improvement: To analyse how our services are used and improve the patient experience.
Our lawful basis for processing health data is Article 9(2)(h) of UK GDPR — processing necessary for the provision of healthcare and treatment.
Our website uses cookies to improve functionality and your browsing experience. Cookies are small files stored on your device that help us understand how the site is used.
Essential cookies are required for the website to function correctly and cannot be disabled. Analytics cookies help us understand visitor behaviour so we can improve our services. Preference cookies remember your settings and choices.
You can control and manage cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of our website.
We do not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:
Healthcare providers: With prescribing clinicians or other healthcare professionals involved in your care, where clinically necessary.
Delivery partners: With courier services solely to fulfil your medication order. Only the information necessary for delivery is shared.
Payment processors: With secure, compliant payment providers to process your transactions.
Regulatory authorities: With the GPhC, NHS, or other regulatory bodies where we are legally required to do so.
All third parties we work with are required to handle your data securely and in accordance with UK data protection law.
We retain patient records for a minimum of 8 years in line with NHS and pharmacy regulatory guidance. Financial records are kept for 6 years in accordance with HMRC requirements. After the applicable retention period, data is securely deleted or anonymised.
We take the security of your personal data seriously. We use appropriate technical and organisational measures, including encryption and secure servers, to protect your information from unauthorised access, loss, or disclosure.
Under UK GDPR, you have the right to access, correct, or request deletion of your personal data. You may also request that we restrict or stop processing your data in certain circumstances, and you have the right to data portability. Where processing is based on your consent, you may withdraw it at any time. To exercise any of these rights, please contact us using the details below and we will respond promptly.
If you have any questions about this privacy policy or how we handle your data, please get in touch:
Pharmacy Weight Loss Burnley
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
We aim to respond to all data-related enquiries within 48 hours.